Blog | Marie Matteson, MS

Notes on stress, healthcare systems, medical billing, and what is really going on underneath the problem.

Written by Marie Matteson, MS

Why Is Nothing Showing as Patient Responsibility in Office Ally?

Why Is Nothing Showing as Patient Responsibility in Office Ally?

Why Is Nothing Showing as Patient Responsibility in Office Ally?Marie T Matteson MS
Published on: 24/09/2026

The insurance check posts, the write off posts, and the balance never gets billed. Here is how to post payments in Office Ally Practice Mate and set patient responsibility yourself.

Office Allymedical billingPractice Matepayment postingpatient responsibilityrevenue cycle
How to Post ERA and EOB Insurance Payments in Office Ally

How to Post ERA and EOB Insurance Payments in Office Ally

How to Post ERA and EOB Insurance Payments in Office AllyMarie T Matteson MS
Published on: 17/09/2026

Autopost writes off patient responsibility, deductibles included. Post the insurance ERA or EOB by hand in Office Ally, mark patient responsibility, and generate the statement.

Office Allymedical billingERAEOBpayment postingpatient responsibility
How to Post a Patient Payment in Office Ally

How to Post a Patient Payment in Office Ally

How to Post a Patient Payment in Office AllyMarie T Matteson MS
Published on: 10/09/2026

A patient pays and no statement ever goes out. Post the payment in Office Ally, set the status to Patient Responsibility, enter the write off, then generate the statement.

Office Allymedical billingpatient paymentpatient statementspatient responsibilityPractice Mate
How to Set Up SOAP Notes in Office Ally EHR 24/7

How to Set Up SOAP Notes in Office Ally EHR 24/7

How to Set Up SOAP Notes in Office Ally EHR 24/7Marie T Matteson MS
Published on: 03/09/2026

Templates only controls your letterhead. SOAP Note Layout controls the note. Where SOAP notes live in Office Ally EHR 24/7, how to set the layout, and how to build clickable guidelines.

Office AllyEHR 24/7SOAP notesclinical documentationmedical billingphysical therapy